Privacy Policy

Privacy Policy

Effective Date: June 2025

At Peak & Paddle Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal details: name, shipping/billing address, email, phone number

  • Payment information: processed securely via Shopify Payments or other payment providers (we never see or store full credit card data)

  • Order history and preferences

  • Device information: browser type, IP address, time zone, and cookies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website and product offerings

  • Send you updates, promotions, or newsletters (if you've opted in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with third parties only to help us run our business:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping providers (e.g., USPS, UPS)

  • Marketing platforms (if you’ve opted in to receive emails)

These partners only use your information as needed to perform their services.

4. Cookies

We use cookies to provide a better shopping experience and analyze site traffic. You can control cookie preferences through your browser settings.

5. Data Retention

We retain order and account information as required for business and legal purposes, unless you request its deletion.

6. Your Rights

If you are a resident of the EU, UK, or certain US states (like California), you may have rights to:

  • Access or request a copy of your data

  • Correct or update inaccurate information

  • Request deletion of your personal data

  • Opt-out of marketing communications at any time

To exercise any of these rights, contact us at peakandpaddleco@gmail.com

7. Security

We take reasonable steps to protect your personal information and rely on Shopify’s secure infrastructure to handle data safely.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact us at:

Peak & Paddle Co.
Email: peakandpaddleco@gmail.com